Four-wheel alignment is the "standard business" of tire shops. Some repair shops and beauty shops have also spent more than 100,000 yuan to make a "standard configuration" for themselves. The idea is: one more item is more competitive, and the standard The allocated business is often "inertial thinking". Then the question is: Is the four-wheel alignment in your store because of "inertia"? Or for "profit"? 1. Four wheel alignment detection and recovery In order to keep the vehicle running in a stable straight line and turn lightly, and reduce the wear of the tires and steering parts during driving, each vehicle is accurately set before leaving the factory: the four wheels of the vehicle, the steering mechanism, and the relative installation between the front and rear axles. position, and this relative position has a standard value set by the manufacturer. However, the structure of the car chassis is complex, and the various mechanisms are linked to each other. As a structural component connecting the wheels and the body, the suspension is responsible for shock absorption and support during driving. The angle with the wheels will change over time, and when an angle changes , and other relative positions will change accordingly. At this time, it is necessary to "detect" the geometric angles of the tires, steering, suspension and other components, and adjust and restore them to the "standard space position" when they leave the factory. This process is the four-wheel alignment detection and recovery. 2. Business opportunities in deviation Four-wheel alignment is to adjust the angle coefficient between the vehicle chassis system, and it is a maintenance technology with the highest "technical content" in the tire maintenance business. The status quo of the industry is: only a small number of professional tire shops directly earn money through four-wheel alignment. For most repair shops and beauty shops, four-wheel alignment can be made into a service item first, to increase the scope of service car owners, to do a solid "testing" first, and to choose "outsourcing" in a timely manner for the "correction" part. And if you want to make money, you must pay attention to the business opportunities in "deviation". Because the car owner is the one who discovers the problem, and the technician is the one responsible for solving it; the car owner says it ’ s a problem, but the technician says it’s a problem may “have other motivations.” Off-tracking and tire gnawing are both obvious faults with problematic positioning. However, in most cases, car owners who are "brought into the store by off-tracking" will communicate more easily, and car owners are more willing to solve the problem thoroughly. As a professional tire technician, when receiving car owners brought into the store by "deviation", they must diagnose the problem through systematic thinking. 3. Work with your hands, count in your heart With the increase of the average vehicle age, the maintenance peak period ofchassis parts has arrived. At the same time, the maintenance awareness of vehicle owners is improving, and there are more and more business opportunities for brake system maintenance. Wheel alignment detection and correction is a high-quality service item that attracts car owners to the store. During the reception process, it is necessary to: have work in hand and know what is in mind. While helping car owners solve problems, we must earn back the money we should earn. Therefore, when receiving car owners who come to the store due to gnawing tires or running off track, please optimize your service process: Step 1: Communicate with the owner to find out if any major repairs have been made Step 2: Test the car with the owner to confirm the deviation Step 3: Check the tire pressure and wear, and suggest the owner to replace the tire when the wear limit is reached Step 4: Check the chassis and suspension system. If there is any problem, suggest the owner to overhaul it in time. Step 5: If the diagnosis is "positioning" problem, then carry out professional "correction and recovery". Step 6: When delivering the car, it is necessary to advise the owner to perform a four-wheel alignment test or "reverse wheel" after 20,000 kilometers or one year. Whether a business is chicken legs or chicken ribs depends on whether you can bite the meat. If you want to eat the meat without breaking your teeth, you must know where the meat is. The more you know the situation, the more meat you will eat.Professional technicians should not only solve problems, but also be able to discover and seize business opportunities, so that the store's business can make money.